Find answers to common questions about Woodland Tassels products, sizing, ordering, processing times, materials, and care. If you don’t see what you need, please reach out through our Contact page.
Are Woodland Tassels products handmade?
Yes. Woodland Tassels charms, tassels, and accessories are designed and handcrafted in small batches in our Washington State studio.
Because each piece is handmade and genuine leather is a natural material, slight variations in color, grain, texture, and placement may occur. These differences are part of what makes every Woodland Tassels piece unique.
What sizes are the leather tassels?
Woodland Tassels offers several tassel sizes, from petite accent tassels measuring approximately 3.5 inches to statement-making Queen tassels measuring up to approximately 12 inches.
The dimensions of each design are included in its individual product listing. Because every tassel is cut and finished by hand, measurements may vary slightly.
Petite Tassels
Approximately 3.5 inches. Petite tassels add a small pop of color and work especially well when paired with a leather charm or a second tassel.
Classic Tassels
Approximately 5–6 inches, depending on the design. Classic tassels add a noticeable accent without overwhelming most handbags.
Jumbo and Cascade Tassels
Approximately 7–8 inches, depending on the design. These longer tassels create more movement and make a stronger statement.
Queen Tassels
Up to approximately 12 inches, depending on the design. Queen tassels are our fullest and most dramatic statement size.
Always check the individual product description before ordering, as specialty and limited-edition designs may have different dimensions.
What is the difference between ready-to-ship and made-to-order products?
Ready-to-ship items have already been made and are generally prepared for shipment within the processing time shown on the product page.
Made-to-order or preorder items are created after an order is placed. This allows us to offer more designs and color options while producing thoughtfully in small batches.
If an order includes both ready-to-ship and made-to-order products, the complete order will generally ship together when every item is finished. If you would like ready-to-ship products sent separately, please place them as a separate order.
How long do made-to-order and preorder items take?
Most made-to-order and preorder items ship within approximately 1–4 weeks.
During busy seasons, large collection releases, or periods of especially high order volume, production may take up to 8 weeks. Any processing estimate shown on an individual product page or collection announcement should be considered the most current estimate.
Because each preorder piece is made specifically for your order, please allow the full stated processing window before requesting an update.
Processing time refers to the time required to create and prepare your order. Carrier transit time begins after the package has shipped and is not included in the production estimate.
When will I receive tracking information?
You will receive a shipping confirmation email with tracking information when your order is in the queue to pack and its shipping label has been created.
Tracking may take a short time to update after the package is accepted by the carrier. Please check your spam or promotions folder if you do not see the confirmation email.
What materials do you use?
Woodland Tassels products are primarily made with genuine leather and quality metal hardware. Some designs may also include natural cork, specialty leather, decorative chains, beads, crystals, or other accents.
Materials and hardware can vary by design, so please review the individual product description for specific details.
Will the color look exactly the same in person?
Every effort is made to photograph colors as accurately as possible. However, colors may appear different depending on lighting, screen settings, and the natural character of the leather.
Leather may also vary slightly in color, grain, texture, and finish from one hide to another. Metallic, iridescent, ombré, and textured leathers can look different as the light changes.
How should I care for my Woodland Tassels pieces?
Handle your Woodland Tassels pieces with the same care you would give a favorite leather handbag.
Avoid prolonged exposure to water, excessive heat, direct sunlight, perfume, hand sanitizer, lotions, and household cleaners. When not in use, store your piece in a clean, dry location away from anything that may crush, scratch, or distort the leather.
Leather tassels may become slightly rumpled during shipping or storage. Hang the tassel freely for a short period and gently smooth the strands with clean hands. Do not use a hair dryer, iron, or direct heat.
Can I request a custom design or color?
Woodland Tassels occasionally accepts special requests, depending on the design, available leather, and current production schedule.
You are welcome to contact us with an idea, but submitting a request does not guarantee that a custom order can be accepted. Original Woodland Tassels design elements and patterns are not available for reproduction or commercial use.
Can I change or cancel a made-to-order purchase?
Because made-to-order and preorder pieces are placed into the production queue and materials may be reserved specifically for them, please contact us as soon as possible if you need to request a change or cancellation.
Changes and cancellations cannot be guaranteed after production has begun. Please review your product selection, color, shipping address, and email address carefully before completing checkout.
What is your return policy?
Due to the handmade, small-batch nature of Woodland Tassels products, returns and exchanges are generally accepted only when an item arrives damaged or has a confirmed defect.
Natural variations in genuine leather—including differences in grain, texture, or color—are not considered defects.
If your item arrives damaged or there is a problem with your order, please contact us promptly with your order number and clear photographs of the item and packaging so the issue can be reviewed.
Please refer to our complete Return Policy for full terms and any applicable reporting deadlines.
Do you ship internationally?
Available shipping destinations and rates are displayed during checkout. International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges assessed by their country.
International delivery times can vary, and customs processing is outside Woodland Tassels’ control.
Where can I follow Woodland Tassels?
Join the Woodland Tassels Facebook community for collection previews, customer photographs, special releases, studio updates, and occasional group exclusives.
You can also follow Woodland Tassels on Instagram and through the Shop app.
Still have a question?
Please visit our Contact page or email woodlandtassels@gmail.com. If your question is about an existing purchase, include your order number so we can assist you more efficiently.
