Woodland Tassels Shipping Policy
Last updated: August 17, 2026
Thank you for shopping with Woodland Tassels. Every order is carefully prepared and packaged by our small Washington State studio. Please review the following information before placing your order.
Shipping Rates
Woodland Tassels offers subsidized flat-rate shipping within the United States. Customers currently pay a flat rate of $5.95 for standard shipping, while Woodland Tassels covers the remaining cost of postage, packaging, and order preparation.
Orders totaling $75 or more after discounts and before taxes qualify for free standard shipping within the United States.
Expedited shipping, when available, is calculated separately and is not included in the standard free-shipping offer unless specifically stated.
Shipping rates, free-shipping thresholds, eligible destinations, and promotional offers are subject to change. The rate displayed during checkout is the applicable rate for your order.
Processing and Production Times
Processing time is the time required to make, prepare, and package an order before it is transferred to the shipping carrier. It does not include the carrier’s transit time.
Ready-to-Ship Products
Ready-to-ship products have already been made and generally leave our studio within 3–5 business days.
Processing may take slightly longer following a large collection release, sale, holiday, or unusually high volume of orders. Any updated processing information will be displayed on the website or shared in the relevant collection announcement.
Made-to-Order and Preorder Products
Made-to-order and preorder products are created specifically after an order is placed.
Most made-to-order products ship within approximately 1–4 weeks. During busy seasons, large collection releases, or periods of especially high order volume, production may take up to 8 weeks.
Any processing estimate included on an individual product page should be considered the most current estimate for that item.
Please allow the full stated processing window before requesting an order update. If an unexpected delay will prevent us from shipping within the promised timeframe, we will contact you with the option to approve the revised timeline or cancel the affected unshipped item for a refund.
Orders Containing Different Product Types
When an order includes both ready-to-ship and made-to-order products, the complete order will generally ship together after every item is finished.
If you would like ready-to-ship products mailed without waiting for made-to-order products, please place them as a separate order. Additional postage may be required if a customer asks to divide an existing order into multiple shipments.
Business Days
Business days are Monday through Friday and exclude federal holidays.
Processing estimates begin on the first business day after an order is placed. Collection-release weekends, holidays, and promotional periods may result in higher-than-usual order volume.
Estimated Delivery Time
The delivery estimate shown at checkout begins after the shipping carrier receives the package. It is separate from Woodland Tassels’ processing or production time.
Carrier delivery dates are estimates and are not guaranteed unless the selected shipping service specifically includes a delivery guarantee. Weather, holidays, service disruptions, customs processing, and other circumstances outside our control may affect delivery.
Purchasing expedited shipping shortens the carrier’s estimated transit time. It does not shorten the time required to make or process an order unless a separate rush-production arrangement has been approved.
Tracking Information
A shipping confirmation email containing tracking information will be sent when an order has been packaged and its shipping label has been created.
Tracking may take 24–48 hours to update after the carrier accepts the package. Creating a shipping label does not necessarily mean the package has entered the carrier’s possession.
Please check your spam or promotions folder if you do not receive a shipping confirmation.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout. Please review the address carefully, including apartment or unit numbers, before submitting an order.
If you notice an address error, contact us as soon as possible. We will make reasonable efforts to update the address, but changes cannot be guaranteed after an order has been packaged or a shipping label has been created.
Woodland Tassels is not responsible for delivery problems caused by an incorrect or incomplete address provided during checkout.
Returned or Undeliverable Packages
If a package is returned because of an incorrect or incomplete address, an unsuccessful delivery, refusal, or failure to claim the package, we will contact the customer using the email address associated with the order.
The customer may be responsible for the cost of shipping the package again. Original shipping charges are not refundable when a package is returned for reasons outside Woodland Tassels’ control.
Orders returned to us will not be reshipped until the customer confirms the corrected address and any applicable additional postage has been paid.
Delayed or Missing Packages
If tracking has not updated or a package appears delayed, please allow several additional business days, as carriers sometimes experience delays or miss tracking scans.
Customers should first check:
The shipping address included in the order confirmation
Around the delivery location, mailbox, parcel locker, or front desk
With other household members or neighbors
Directly with the shipping carrier or local post office
If the package still cannot be located, contact us with your order number. We will assist with reviewing the tracking information and, when appropriate, initiating a missing-mail search or carrier claim.
Carrier investigations and insurance claims may require time to complete. Replacement or refund eligibility will depend on the circumstances, carrier findings, available insurance coverage, and product availability.
Packages Marked Delivered
If tracking shows a package as delivered but you cannot find it, check around the delivery location and contact the carrier promptly. Carriers sometimes mark packages as delivered shortly before final delivery occurs.
Please also check with household members, neighbors, apartment management, front-desk staff, or anyone else who may have accepted the package.
Contact Woodland Tassels if the package remains missing after these steps. We will assist with available carrier information, but we cannot guarantee replacement or reimbursement for packages confirmed by the carrier as correctly delivered.
Damaged Packages
If an order arrives damaged, contact us promptly with:
Your order number
Clear photographs of the damaged product
Photographs of the exterior packaging
Photographs of the interior packaging and shipping label
Please retain the product and all packaging while the issue is reviewed. The carrier may require the packaging and damaged item for inspection as part of an insurance claim.
Do not discard damaged packaging until you have received further instructions.
International Shipping
Available international destinations and shipping rates are displayed during checkout.
International customers are responsible for customs duties, import taxes, brokerage charges, and other fees assessed by the destination country. These charges are not included in the product price or shipping amount paid to Woodland Tassels.
Customs requirements and processing times vary by country. Woodland Tassels cannot guarantee international delivery dates or control delays caused by customs authorities.
Customers are responsible for confirming that the products they order can legally be imported into their destination country.
Combining Orders
Because orders enter the production and fulfillment process separately, we cannot guarantee that multiple orders can be combined.
If orders can be combined before fulfillment, we may ship them together. Placing multiple orders does not guarantee a refund of shipping charges already paid.
Order Changes and Cancellations
Contact us as soon as possible if you need to request a change or cancellation.
Changes and cancellations cannot be guaranteed after processing or production has begun. Made-to-order products may require materials to be reserved or work to begin shortly after purchase.
For complete cancellation, return, and refund terms, please review our Return and Refund Policy.
Contact
For shipping questions, please contact us through the Contact page or email woodlandtassels@gmail.com.
Love my Leo tag and tassel!
I love my latte charm. Perfect on my bag
Fun bit of flare to decorate your bag!
Just as described. Love it
Cute, sassy, and classy!
This one is adorable. Got one for me and my friend
I absolutely love this Berry Patch tassel. It’s a gorgeous piece with my Morning Glory tote.
Falling Stars 🩵
Love the quality and color choices
I loooved the Care Bears as a kid, so finding one that aligns to my views now as an adult with everything going on this the world...absolute perfection! Thank you!
It's the perfect size, and the most stunning colors!! Thank you Woodland Tassels!
Camille- My Mystic Woods Queen Leather Tassel is my favorite tassel ever! I have others from you bit this is the longest, softest, thickest, most luxurious tassel ever. You should make this in a multitude of colors as it is gorgeous. Many other tassels I have received are stiff and kind of thin. Best ever!
I do love some charms! They're the perfect jewelry for my bags!
Great colors! Goes great woth my back! Will def buy more from Woodland Tassels.
Great size and quality. I get man compliments. Seller was very kind.
